Joe the owner was very straight forward with no sales BS. The technician who did the job was skilled and finished the job same day and left the place clean.
… Passaic Bergen installed a robust, quality water softening system in my new construction home that is likely to last much longer than my old Sears unit at my last home. Installation was done professionally and cleanly, and surprisingly quickly. Installer explained the features of the system, what to watch, and how often to check salt level. I am happy with the service and so far I am happy with the improved quality of our water.
He was on time, which is rare. He was very very professional and nice, which is also rare. He looked at the situation and told me what the problem was in less that 15 seconds. It took two minutes to fix. He was also nice enough to do a couple of extra things while he was here. And as a bonus since it was an easy fix, he gave me a little bit of a discount. I would absolutely recommend him.
Very professional, prompt and courteous. Excellent customer service from the first call and far exceeded my expectations. Completely satisfied and highly recommend. I am now a repeat customer and will only use this company.