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How The Water Softener Process Works

Click below to see an animation of each process.​


This is the normal operating position of the conditioner. In this stage or position, untreated water flows through the inlet side of the control valve and down through and across the media. It is at this moment the undesirable minerals (calcium, magnesium, iron, manganese, etc.) are removed from the water. In some models, sulfur (rotten egg odor) can be eliminated and the pH of the water increased.



This is the first cycle in the softening cycle. When the system initiates, it signals the control valve to fill the brine tank with water. Unlike many other systems, the WaterCare system uses conditioned water when making brine solution.

Because the WaterCare systems use a “dry fill” process, salt is less susceptible to clumping. Tank sweating (or build up of condensation) is also less likely to result when humid conditions exist. And because conditioned water is used in refill, the tank stays cleaner.



Although the product continuously cleans itself as a normal part of the process, a backwash step is part of the system where the media in the tank is physically lifted up, spun around and agitated under pressure. The agitation and spinning cleans it of any particles such as dirt, clay and iron which has been filtered out during normal use of the system. The backwash water containing the undesirable particles flow harmlessly to drain.



This cycle is the rejuvenating or recharging cycle. Brine is drawn out of the salt tank and passes through the patented chlorine generator on its way to the system’s media. While passing through the generator, it comes in contact with a small amount of electrical current which in turn creates free chlorine from the chlorides in the brine. As the purified brine solution flows through the media, it cleans the tank and recharges the material. Most of the chlorine is consumed in the disinfection process. Any left over chlorine and brine solution is removed during the system’s rinse cycle.



This is the final step in the  process. It ensures that any remaining salt and residual chlorine has been rinsed from the unit. When the cycle is finished, the unit returns to the service position to provide quality conditioned water.





Wyckoff NJ

537 Goffle Rd
Wyckoff, 07481


Monday-Friday: 9:00 AM-5:30 PM
Saturday: 9:00 AM-1:00 PM
Sunday: Closed

Newfoundland NJ

2850 Route 23 North
Newfoundland, 07435


Monday Tuesday Wednesday Friday: 9:00 AM-5:30 PM
Thursday: 9:00 AM-6:00 PM
Saturday: 9:00 AM-1:00 PM
Sunday: Closed

Wayne NJ

2025 Suite B, Hamburg Turnpike, Wayne, NJ 07470


Monday Tuesday Wednesday Thursday Friday: 9:00 AM-5:30 PM
This office isn’t open on Saturday as it is not a retail location.